Delivery Information

Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.

Shipping and Delivery

Shipping ("ships in") times displayed on gatherusall refer to the estimated time it takes for packages to leave our hands. Since the actual delivery of your order can be impacted by many events beyond gatherusall's control once it leaves our facilities, gatherusall cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

There may be occasions when gatherusall confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, gatherusall will contact customers and offer to cancel the order and refund purchase prices in full.

We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place. We can ship to PO Boxes via all shipping methods, except for Expedited Shipping because signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses.

Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays.

gatherusall ships packages from HongKong, and operates a return address in HongKong.

Customers are responsible for providing complete and accurate shipping addresses. gatherusall cannot make changes to your shipping address once a package has been shipped, and gatherusall is not liable for packages lost due to incomplete or inaccurate addresses.

All orders reported as "delivered" by shipping companies are considered delivered. gatherusall cannot be made liable of non-delivery in this case.

Expedited Shipping

Forwarder: DHL, UPS, FEDEX, TNT

This shipping method is the fastest available. Delivery times are between 3 - 5 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 36% discount on shipping costs.

Standard Shipping

Forwarder: EMS

Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 7 - 10 days to all major destinations. Shipping costs vary with item, but all orders that use standard shipping will receive a 26% discount on shipping costs. 

Table Rate (Best Way) Shipping

Forwarder: Hong Kong Post or Singapore Post

Delivery times are between 15 - 30 days for all major destinations. Although the delivery time is much longer, shipping costs are much lower when this option is chosen. Order tracking may not always be available with Table Rate Shipping. Please take this into consideration when choosing this option.

Special Express Line Shipping

Forwarder: ARAMEX  express line, SAGAWA Japanese express line, TAIWAN express line,etc.
ARAMEX is available for below countries or region:
Bahrain,Kuwait,Oman,Qatar,Jordan,Lebanon,Syria,Saudi Arabia,Egypt,Iran,UAE, Cyprus,Turkey,Yemen,Israel,India,Sri Lanka,Pakistan,South Africa,Iraq,Singapore, Bangladesh, Korea South Australia,Kenya,Botswana,Swaziland,Uganda,Tanzania,Lesotho,Sudan,Burundi,Rwanda,Seychelles,Zambia,Algeria,Libya,Ethiopia,Madagascar,Mauritius,Zimbabwe,Mozambique,Morocco,Namibia

timelinessDelivery times are between 3 - 5 days to all major destinations.if you accept the special express line,pls contact our customer service. We will give you some discount on shipping cost.

Estimate Total Delivery Time

Before your order is shipped, unisurprise.com has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different to shipping time alone.